Stop Losing Service Revenue to Paper Job Cards.
For manufacturers who send engineers to install or service equipment at customer sites. Every job documented, signed off, and invoiced — automatically.
Book a CallPaper-Based Service Operations Are Leaking Revenue
Every manufacturer with a field service team has the same four problems.
Job cards on paper — lost before invoicing
Engineers carry physical job cards that get lost, damaged, or never make it back to the office. Service delivered but never billed.
No proof technician was on-site
Customers dispute service calls. You have no photo evidence, no GPS record, no timestamped proof that the engineer arrived and completed the work.
AMC renewals missed because nobody tracks them
Annual maintenance contracts expire quietly. Nobody gets an alert. You lose renewal revenue and the customer assumes you don't care.
Parts consumed on-site never recorded in inventory
Engineers take spare parts from the warehouse. Those parts are never deducted from inventory. Your stock counts are always wrong.
Every Service Call, Fully Documented
Replace paper job cards with a mobile-first system that feeds directly into FactoStack.
Mobile Job Cards from Sales Orders
Service jobs are created directly from FactoStack sales orders. Engineers receive job details on mobile — no re-entry, no paper.
Photo Documentation
Engineers capture before and after photos on-site. Timestamped and GPS-tagged. Undeniable proof of work completed.
Customer Digital Sign-off
Customer signs on the engineer's phone to confirm job completion. The signed record is stored in FactoStack permanently.
AMC Contract Tracking & Auto-Renewal Alerts
All AMC contracts tracked with expiry dates. Alerts fire 60, 30, and 7 days before expiry so your team can renew proactively.
Parts Consumption → Inventory Deduction
Engineer marks parts used on the job card. Inventory is automatically reduced in FactoStack. Stock counts stay accurate.
Warranty Tracking & Pre-Expiry Alerts
Track warranty periods per installed unit. Get alerted before warranties expire so you can convert customers to AMC contracts.
The Job Lifecycle
From sales order to GST invoice — every step tracked in FactoStack.
Step 01
Job Created from SO
Sales order triggers service job automatically
Step 02
Technician Assigned
Manager assigns engineer from web dashboard
Step 03
En Route (GPS)
Live location tracked on map during transit
Step 04
On-site Checklist
Engineer completes structured checklist on mobile
Step 05
Photo Documentation
Before & after photos captured and GPS-tagged
Step 06
Customer Sign-off
Customer signs digitally on engineer's phone
Step 07
Invoice Generated
GST invoice auto-created from job card in FactoStack
Every stage is tied to one service record, so operations, inventory, and finance stay in sync.
The Complete Service Revenue Loop
Field Services closes the loop between your sales, operations, and finance in one connected flow.
No manual re-entry. No missed invoices. No inventory surprises.
Turn Every Service Call Into a Documented, Invoiced, Tracked Job.
Book a call and see how Field Services integrates with your existing FactoStack plan.
Works with Factory Manager and above.
Book a Call